warranty

Limited Lifetime Warranty

 

All Lurk Custom Cabinets, Inc. cabinetry have a LIMITED LIFETIME WARRANTY.  This warranty applies to the original consumer to be free from defect in material and workmanship under normal use and service from the date of shipping from Lurk Custom Cabinets, Inc.  The lifetime of cabinets is expected to be 10 years.  Based on all other warranty terms and conditions being met, warranty claims will be prorated on the expected lifetime of the product.

LIMITATIONS

This limited warranty does not apply to any Lurk Custom Cabinets product or any part thereof which has been subject to accident, negligence, misuse, abuse, on-site alterations, improper storage, defective installation, or normal wear and tear.  Nor does it cover any expense involved in removing, shipping and reinstalling any item or products.

Lurk Custom Cabinets, Inc. obligation under this warranty shall be limited to the repair or exchange of any part or parts that may thus prove defective under normal use and service within the warranty period and which our examination shall disclose to our satisfaction be thus defective.  (Lurk Custom Cabinets make no warranty whatsoever in respect to accessories or parts not supplied or manufactured by us.)

Lurk Custom Cabinets, Inc. will not assume, nor authorize any person to assume for us any liability in connection with the sale of Lurk Custom Cabinets, Inc. products.

This warranty applies only to defects and does not apply to the yellowing and aging of any wood product due to photo-degradation to its finished appearance.  (Effect of natural and artificial light to woods and finishes.)  This warranty does not apply to the effects of natural characteristics of woods, not to any of the issues covered by disclaimer letters set forth in our catalog.

This warranty applies to the original site of installation only.

This warranty is in lieu of all other warranties, expressed or implied, including the warranties of merchantability and fitness for use and of all other obligations’ or liabilities on our part and we neither assume, nor authorize any other person to assume for us any other liability in connection with the sale of our products.  The purchaser herby waives all other remedies, warranties, guarantees or liabilities (expressed or implied) arising by law or otherwise, without limitation, actions for consequential or incidental damages.

To obtain performance under this warranty the consumer must contact the dealer from whom the Lurk Custom Cabinets, Inc. products were purchased and report the nature of the defect.  If the dealer is unavailable, the original purchaser can contact Lurk Custom Cabinets, Inc. directly.  The dealer will obtain the information necessary to make a claim and forward such information to his or her Lurk Custom Cabinets, Inc. Representative for action on the claim.

No representative has any authority to change or enlarge the above warranty or our liability.  This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

DEFECTIVE MATERIALS

For cabinet doors, if the consumer specifies unfinished wood, door preparation for glass, special door styling, or a door larger than Lurk Custom Cabinets, Inc. maximum (22 1/2″ wide and 60″ high) that door will have no warranty against warpage.  Cabinet doors that are warped more than 1/4 of an inch must be allowed to hang through one seasonal heating cycle. (i.e. through a full summer) before replacement will be considered under this limited warranty.

Before filing a claim for warranty work, the consumer should make sure that the cabinet door is warped rather than the entire cabinet being racked out of square so to avoid unnecessary costs.  If a cabinet door is slightly warped, Lurk Custom Cabinets, Inc. reserves the right to install a twin ball catch to solve the problem.

CLAIMS

Use LURK CUSTOM CABINET, INC. DEALER WARRANTY ORDER FORM ONLY  for filing a claim.  Dealer Warranty Order is required to determine if product is defective.  The original Lurk Custom Cabinets, Inc. order (job number) is required.  Please be complete and accurate to avoid delays in production.

If Lurk Custom Cabinets, Inc. determines that it will repair or replace what it believes to be defective, it will process the claim as an emergency order.  Any defective part(s) must be returned to Lurk Custom Cabinets, Inc. within 60 day.  Please indicate method of return and attach copy of Dealer Warranty Order to defective items.  Please explain if item will not be returned.

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